Returns & Refunds
Contact ONELINKMORE before returning any item so that we can review the request and provide the appropriate return instructions.
Damaged, defective or incorrect items
If an item arrives damaged, defective or different from the item ordered, contact us within 7 days of delivery. Include the order number and clear photos or video showing the product, packaging and issue. After review, we will confirm the available resolution, which may include replacement, refund or additional troubleshooting.
Other return requests
For a non-defective return, contact us before shipping the item. Eligibility and return instructions depend on the item condition, order circumstances and applicable purchase terms. Return shipping may be the buyer's responsibility.
Return process
- Email rflinker@onelinkmore.com with the order number and reason for the request.
- Wait for return authorization and the correct return address.
- Package and ship the approved return according to the instructions provided.
- After the returned item is received and reviewed, the approved refund or replacement will be processed.
Approved refunds are issued to the original payment method. Bank or payment-provider processing times may apply after the refund is submitted.
Do not send a return to the public contact address unless our support team specifically instructs you to do so.